摘 要
随着我国经济的迅速发展和假日经济的出现,宾馆酒店业的竞争愈来愈激烈。要想在竞争中取得优势,必须在经营管理、产品服务等方面提高服务管理意识,而对酒店的经营状况起决定作用的是酒店的管理。如何利用先进的管理手段,提高酒店的管理水平,是每一家酒店的管理者所面临的重要课题。简单的服务标准已经不是制胜的锦囊,只有做到最细微之处才有机会让顾客体会到酒店服务的优点,而准确、快捷、周全往往就是最基本的成功要素。虽然计算机管理并不是酒店走向成功的关键元素,但它可以最大限度的为准确、快捷、周全等要素发挥效用提供有力的支持。因此,采用全新的计算机网络和管理系统,将成为提高酒店的管理效率,改善服务水准的重要手段之一。面对信息时代的机遇和挑战,利用科技手段提高企业管理无疑是一条行之有效的途径。信息与科技在酒店管理与现代化建设中显现出越来越重要的地位。在某种意义上,酒店客房状态管理方面的信息化与科学化,已成为现代化酒店的重要标志。
本文论述了分析、开发、设计一个宾馆信息管理系统的过程。该系统融入酒店科学、规范的现代管理思想,为提高各业务部门本身的工作效率,自动完成各业务部门之间的各种营业信息、客房状态、客房查询的自动化传输与汇总,使各项业务工作制度化,科学化。结合先进的计算机技术,采用VS2005 Asp.Net和SQL Server2000开发而成并着重阐述了该系统开发实现过程,从系统的需求分析、方案论证、模块设计、数据设计、详细设计到系统测试等各个环节都进行了详尽的分析和描述。
关键字: 酒店客房入住管理系统;Asp.Net;数据库
ABSTRACT
As China's rapid economic development and the emergence of holiday economy, hotel industry, more and more intense competition. To gain advantage in the competition must be in management, products and services and so improve service management awareness, and the operating conditions of the hotel plays a decisive role in the management of the hotel. How to use advanced management tools to improve the management level of the hotel is a hotel for every important issue facing managers. Service standards is not simple tips for winning, only to do the nuances of a chance for customers to realize the advantages of hotel services, and accurate, fast and comprehensive success often is the most basic elements. Although the hotel computer management is not the key element to success, but it can maximize the accurate, fast, comprehensive and other factors provide strong support to be effective. Therefore, the use of new computer networks and management systems, hotel management will be to improve efficiency and improve the standard of service is one important means. The face of opportunities and challenges of the information age, the use of science and technology to improve enterprise management is undoubtedly an effective way. Information and technology in hotel management and modernization revealed more important position. In a sense, the state management of the hotel rooms and scientific information has become an important symbol of a modern hotel.
This article discusses the analysis, development, design of a hotel management information system process. The system is integrated into the hotel science, standardized modern management thinking, to improve the efficiency of the business sector itself, automatically between the various business units of various business information, room status, room automatic transmission and summary queries, so that all institutionalize the business and scientific. Combination of advanced computer technology, using VS2008 Asp. NET and SQL Server2000, and focuses on the development from the development of the system implementation process, from system requirements analysis, program feasibility studies, module design, data design, detailed design to system testing and other links have carried out a detailed analysis and description.
Key words:Hotel room availability and management system; Asp. Net; database